Website downtime cost calculator

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How much could an outage cost? Estimate lost sales and the cost of putting things right.

Outages and revenue

Website sales only, not total company revenue.

Sales recovery, timing and repair costs

Assumes steady sales during these hours and all outages within them.

Assumed rate during an outage: 1 = average, 2 = twice average.

Use less than 100% for a partial outage.

Share of interrupted sales completed later. Your assumption, not a benchmark.

Total person-hours across the team, not the outage duration.

Monthly impact

Calculation and limits

Turnover per minute = monthly website turnover / (days × revenue hours × 60). Exposure = that rate × outage minutes × outages × the rate multiplier × affected share.

Unrecouped turnover = exposure × (1 − recovery share). Engineering cost = hourly cost × person-hours × outages. Shorter-outage comparisons do not assume less engineering work.

These are scenarios, not measured losses or profit. They exclude margin, compensation, reputation and delayed operational effects. Subscription turnover may not stop when a website is unavailable.

Your answers and calculations stay in your browser. Shared links include your inputs. Only share information you are happy to pass on.

A little more detail

Separate lost sales from the cost of recovery

An outage can interrupt sales without losing every order. A useful estimate makes that distinction, then adds the time spent fixing it.

Compare monitoring intervals
Is this a forecast of what an outage will cost?

No. It is a scenario using the revenue, outage duration and recovery assumptions you enter. Your real exposure depends on when the outage happens, how much of the site fails and whether customers return.

Are lost revenue and lost profit the same?

No. Revenue is the value of sales, before costs. Do not treat all interrupted turnover as lost profit. Use the separate figures here when discussing the risk with a client or business owner.

What about reputation or missed enquiries?

Those may matter more than direct sales for some sites, but this tool does not invent a value for them. Document missed enquiries, support time and other effects separately.

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